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Each order is carefully hand-packed in Madison, Wisconsin within 3 business days. We ship Monday through Saturday via UPS or USPS. Domestic shipping charges are calculated at check-out, with respect to any promotions. Dear Bea does not charge a handling fee. International customers are responsible for applicable taxes and customs.
All orders are packaged using eco-friendly packing materials, including forest-friendly paper and cardboard made from 100% post-consumer content. All of our paper products and packaging materials are either 100% recyclable or compostable.
We hope you love our products, and if something isn’t right, we want to fix it! Dear Bea accepts un-used returns within 14 days of delivery to the customer. We issue 100% refunds based on original method of payment, minus the costs of shipping. All personalized and sale merchandise is final sale and may not be returned.
If you wish to return a product or have questions or concerns about your order, please drop us an email, including online order number, to firstname.lastname@example.org.